Privacy Policy

    Last Updated: 29 December 2024

    1. Introduction

    We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your information when you use our App in accordance with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws.

    2. Data Controller

    For the purpose of data protection laws, the "controller" of your personal data is Road Trip Bear located in The Netherlands.

    3. Personal Data We Collect

    1. Account Information: When you register, we collect your email address and any other details you choose to provide (e.g., username, name).
    2. Usage Data: We may collect information about how you interact with the App, such as the pages you visit, features you use, and time spent.
    3. Location Data: If you enable location services, we may collect your approximate or precise location to provide route suggestions.
    4. Device & Log Data: We automatically receive information about your device (IP address, browser type, device identifiers) for security and analytics.

    4. How We Use Your Data

    1. To Provide and Maintain the App: We use your personal data to create and manage your account, enable you to plan trips, and offer relevant functionalities.
    2. To Improve the App: We analyze usage data to enhance user experience, develop new features, and troubleshoot issues.
    3. To Communicate with You: We may send you transactional emails (e.g., account confirmation, password reset) and optional promotional messages, subject to your opt-in preferences.
    4. Legal Obligations: Where necessary, we will process data to comply with legal obligations or respond to lawful requests by public authorities.

    5. Legal Bases for Processing

    We rely on the following legal grounds under the GDPR:

    • Performance of a Contract: Processing is necessary to provide the App's services you requested.
    • Legitimate Interests: For improving our App, preventing fraud, and analyzing usage.
    • Consent: When you explicitly opt in for certain features or marketing communications.

    6. Data Sharing and Transfers

    We do not sell or rent your personal data. We may share your data with:

    1. Service Providers: Third-party vendors (e.g., hosting providers, analytics tools) that process data on our behalf under strict confidentiality agreements.
    2. Business Transfers: In the event of a merger, acquisition, or bankruptcy, user data may be transferred to a successor entity.
    3. Legal Requirements: If required by law or in response to a valid request from government authorities.

    If we transfer personal data outside the European Economic Area (EEA), we will ensure adequate protection by using EU Commission-approved Standard Contractual Clauses or other legal mechanisms.

    7. Data Retention

    We keep your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your data, we will securely delete or anonymize it.

    8. Your Rights Under GDPR

    You have the following rights under the GDPR:

    1. Access: Request a copy of the personal data we hold about you.
    2. Rectification: Ask to correct inaccurate or incomplete data.
    3. Erasure: Request deletion of your data in certain circumstances.
    4. Restriction: Ask us to suspend the processing of your data.
    5. Data Portability: Receive a copy of your data in a structured, machine-readable format.
    6. Objection: Object to processing based on our legitimate interests.
    7. Withdraw Consent: If we rely on consent to process your data, you can withdraw it at any time.

    To exercise these rights, please contact us through our contact form. We will respond within the timelines required by applicable law.

    9. Security Measures

    We take appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

    10. Cookies and Tracking Technologies

    We may use cookies or similar technologies to enhance user experience, analyze traffic, and improve our App. You can manage or disable cookies via your browser settings, but this may impact certain App functionalities.

    11. Third-Party Links

    Our App may contain links to third-party sites. We have no control over their privacy practices, so we encourage you to review their policies before providing any personal data.

    12. Updates to This Policy

    We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting an update within the App or via email. Your continued use of the App after any changes indicates your acceptance of the revised policy.

    13. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, you can reach us through the contact form.